VoIP: What Is It and Do You Need It?

voip phone

Voice over Internet Protocol (VoIP), in its simplest definition, is a way to make phone calls using your Internet connection. Instead of a dedicated landline, the hardware you use to access the internet is used to process your phone calls.

At first glance, it just sounds like a new way to do something we’ve been doing for generations. But, as you’ll, see, there’s a lot more to it than that. VoIP encompasses much more than phone calls, and its capabilities can have a real impact on how your business operates.

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