Imperium Data Use Case
In the world of network services, it’s a familiar story: discontent brews among customers with their existing service providers. Often, this frustration reaches its peak during contract renewals, as service issues surface and costs spiral out of control. Managing aging infrastructure, outdated equipment, or a poorly designed network that has fallen into disarray becomes an increasingly daunting task, burdening the IT department with demands for more time and resources. In this narrative, our clients, predominantly comprised of doctors and their staff, found themselves particularly vexed by sluggish network speeds and unreliable connectivity, compelling them to seek change.
The medical center confronted an array of challenges stemming from antiquated infrastructure, aging equipment, and a network that was ill-suited for modern demands. With two buildings spanning a total of 13 floors, the scope of the project was substantial. Their existing network is in dire need of a comprehensive upgrade.
The first step in the transformation journey was the comprehensive replacement of old equipment and outdated wiring. This was followed by a strategic upgrade of the entire network, featuring 8 state-of-the-art switches and a staggering 118 wireless access points. For this upgrade, we partnered with Juniper Networks, a leading provider of cutting-edge networking solutions. What set this upgrade apart was the incorporation of artificial intelligence, designed to provide seamless support for thousands of users every month, requiring minimal to no interaction on the customer’s end.